5 1 10 Business Communication Strategies for Winning People Over When They're Angry, Worried and Suspicious of Everything You Say Greenberger, Leonard S. Primary Author mixed material U.S.A McGraw Hill Education 2013 The Science and Art of Receiving Feedback Well Stone, Douglas Primary Author Heen, Sheila Primary Author mixed material New York Portfolio Penguin 2014 A Critical Reading Approach Jung, Yeonkwon Primary Author mixed material Switzerland Peter Lang 2014 Social Media and Communications Training for Interreligious Dialogue Practitioners Kaiciid Dialogue Centre Contributor mixed material Vienna King Abdullah Bin Abdulaziz International Centre For Interreligious And Intercultural Dialogue 2014 Social Science in Everyday Life Ryan, Michael (ed.) Editor mixed material New York McGraw Hill 2014