APA Style
Greenberger, Leonard S.. (2013).
What to Say When Things Get Tough: Business Communication Strategies for Winning People Over When They're Angry, Worried and Suspicious of Everything You Say .
U.S.A:
McGraw Hill Education.
Chicago Style
Greenberger, Leonard S..
What to Say When Things Get Tough: Business Communication Strategies for Winning People Over When They're Angry, Worried and Suspicious of Everything You Say.
U.S.A:
McGraw Hill Education,
2013.
Text.
MLA Style
Greenberger, Leonard S..
What to Say When Things Get Tough: Business Communication Strategies for Winning People Over When They're Angry, Worried and Suspicious of Everything You Say.
U.S.A:
McGraw Hill Education,
2013.
Text.
Turabian Style
Greenberger, Leonard S..
What to Say When Things Get Tough: Business Communication Strategies for Winning People Over When They're Angry, Worried and Suspicious of Everything You Say.
U.S.A:
McGraw Hill Education,
2013.
Print.